Staff
Shift handover note
- When to use it
- Keeping your wording for money, complaints and safety stops the summary from hiding the important part.
- Worked example
- Input: 'oat milk low, dishwasher leaking again, table 12 complaint re bill, call Sam re Sunday'. Output: a 5-part handover with the leak under equipment.
- Check before you use it
- Read the summary against the original notes: anything about money, complaints or safety has to say what the staff member wrote.
Turn my rushed notes from today's shift into a clear handover for the next manager. Notes: [PASTE NOTES]. Structure: 1. Must do before opening, 2. Stock running low, 3. Guest issues to follow up, 4. Equipment problems, 5. Anything else. Keep my wording for anything about money, complaints or safety; do not soften it.